Student support
We know that there are additional burdens being placed on our community from time to time. If you are an MIT student in a situation of genuine hardship, need to speak to a counsellor or require other assistance, please call Student Support on 0800 696 487 or email wecare@manukau.ac.nz.
Please find the quick contacts for some of our services below by email, phone or online.
| Support service | Contact details | Additional contact details | |
|---|---|---|---|
Ask Me! student services centres | Send us a message on email | 0800 62 62 52 |
+64 9 968 8000 (outside New Zealand) |
| Student Support Advisors | Wecare@manukau.ac.nz | 0800 696 487 | Location Details Hours: 830am-430pm Otara: NA Lobby Manukau:2nd Floor TechPark: Lobby Maritime/Mahurangi: By Appointment |
Library and learning services | library@manukau.ac.nz | Library and learning services | library-circulation@manukau.ac.nz (books) |
| learning.services@manukau.ac.nz (learning advisors) | |||
| Counsellors | counsellors@manukau.ac.nz | 09 976 0873 | |
| Chaplaincy | thechaplains@manukau.ac.nz | ||
| Career and employment solutions | careersolutions@manukau.ac.nz | ||
| Disability services | disability@manukau.ac.nz | 027 568 7669 | |
| Tech services | N/A | https://techservices.manukau.ac.nz | 0800 62 62 52 option 3 |
| Canvas | canvas.help@manukau.ac.nz | ||
| International student support services | Contact | |
|---|---|---|
| For pastoral care and any emergencies | Frances.mataia@manukau.ac.nz | 0800 648 2273 or 022 067 8180 (both 24/7) |
| Jeff.su@manukau.ac.nz | 0800 648 2273 or 022 067 8180 (both 24/7) | |
| General enquiries | internationaladmin@manukau.ac.nz | 09 9688742 |
| +64 9 968 8742 (outside of New Zealand) | ||
| Applications and enquiries | international.application@manukau.ac.nz | |
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Student support handbook (PDF)
Your guide to student support services. For your convenience, the links in the PDF document are interactive.
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Student advisors
We can help with creating a home-study plan, financial assistance, issues affecting your study, or simply to get organised and get going.
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Technology and online learning FAQs
FAQs about how to access and use student technology platforms and online learning support.
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Ākonga Māori support
Nau mai. Haere mai. The Student Support team and the Te Tari Mātauranga Māori team at the marae can help you throughout your journey at MIT.
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Pasifika student support
MIT’s Pasifika team aim to transform Pasifika success throughout your student journey from pre-enrolment through to post-graduation employment.
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Disability support services
Our services are here to help you make the most of being a student.
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Library and learning services
We help you develop the skills you need to complete your assignments and succeed with academic learning.
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Health and counselling services
As an MIT student, you have access to friendly professional health and counselling services.
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Career and Employment Solutions (CES)
Register for jobs, find employers and access career resources.
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Student advocacy and appeals
We have a dedicated Student Advocacy and Appeals Officer who can request an appeal on your behalf should you not be happy with a decision or outcome of a formal complaint.
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Chaplaincy and religious support
Need someone to listen? We're here because we care.
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International student support services
Studying in a new country is an exciting and challenging time. We can help you adjust and make the most of your experience.
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Childcare
If you are needing childcare on campus while you are studying, you can register with our own on-site childcare centre.
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Academic integrity
Understand academic integrity, plagiarism, contract cheating (including use of ChatGPT) and where to get help.
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Food bank
Need food or necessities? Visit our student food bank today.
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Accommodation options
Have you sorted out your accommodation?
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Frequently asked questions
Answers to FAQs around student support and studying at MIT.
The contact details for student support are:
Email: advisors@manukau.ac.nz