Ask Me! student services centre

The Ask Me! Student Services Centres are your first point of contact for all enquiries.

MIT officially closes for the Christmas holiday break at midday today, 18 December 2024.

We are reopening on Wednesday, 8 January 2025.

If you have enquiries about your application or enrolment over the break, you can still reach our Ask Me! Student Service Centres over the phone, by sending us a message , or through LiveChat.

Our team will be available to help you between 8am-4pm or via LiveChat (8.30pm - 3.30pm) except on public holidays and weekends.

Wishing you all a safe and happy holiday.


Our Ask Me! Student Services Centre are available on-site and we are also available to assist you with queries by email or phone.

Ask Me! Student Services Centre (on campus) hours

MIT Ōtara campus | Dilworth Building, NA Block, Gate 12, North campus, Ōtara Road, Ōtara 7am-5pm Monday to Friday.

MIT Manukau campus | The Atrium, MIT Manukau 7am-8pm Monday to Friday, 8.30am-4.30pm Saturday.

Phone: 0800 62 62 52 in New Zealand, +64 9 968 8000 outside New Zealand.

You can also contact us between 9am-5pm via the LiveChat icon.

Or you can send us a message.


Your one-stop-shop for all student services enquiries and information

The Ask Me! Student Services Centre is your first point of contact for all programme and study-related enquiries. Our team of experienced advisers are available to answer your enquiries or we will refer you to someone who can help you.

Our services include:

  • Our Ask Me! Student Services Centres where you can get programme information and other related material
  • Providing assistance to complete your application form
  • Certifying documents for your MIT application
  • Enrolment queries
  • Fees enquiries
  • Timetables
  • Student ID cards
  • Issuing Auckland Transport discount stickers to MIT Students
  • Transcript and academic record requests
  • Graduation certificate pick-up.

If you are an international student please see the International Student Centre section of our website.